FAQs
I ordered my product and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks.
However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Please be aware that Operation Warp Speed (known as the delivery of the COVID-19 vaccination) has put a heavy strain on freight carriers. Thus, many companies, like ours, are being impacted. Although we are processing your orders timely, you may experience delays in the delivery of your order"
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service:
1-855-789-4106.
To find your order they will need your
phone number (or email address if you provided it), last
name, and zip code. They will absolutely get your order fixed for you.
Keep in mind order processing takes a full 24 hours, so
they may not have your order in the customer service system until at
least 24 hours after you've placed your order.
I placed an order, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card
for the purchase until the order is shipped to your address.
WILL HEMPVANA® PAIN RELIEF CREAM GET ME HIGH?
Hempvana™ Pain Cream is infused with Cannabis sativa seed extract, which does not contain CBD that has a medicinal effect nor THC, which causes psychotropic effects. Therefore, Hempvana™ Pain Cream will not get you high.
HOW LARGE IS THE JAR?
Hempvana® Pain Relief Cream is available in a 4oz. (119g) jar.
HOW DO I APPLY HEMPVANA® PAIN RELIEF CREAM?
Hempvana® Gold Pain Relief Cream is formulated with Trolamine Salicylate (10%).
WHAT ARE THE INACTIVE INGREDIENTS?
Cannabis Sative Seed
Oil, Glyceryl Stearate, PEG-100 Stearate, Cetearyl Alcohol, Helianthus Annuus
(Sunflower) Seed Oil, Tocopheryl Acetate, Ethylhexyglycerin, Isohexadecane,
Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Acrylates/C10-30
Alkyl Acrylate Crosspolymer, Caprylyl Glycol, Hexylene Glycol, Polysorbate 80,
Disodium EDTA, Green 5 (CI61570), Sodium Hydroxide, Phenoxyethanol
ON WHAT TYPES OF PAIN DOES HEMPVANA® PAIN RELIEF CREAM WORK BEST?
Hempvana® Pain Cream temporarily relieves minor pain associated with inflammation, swelling, and stiffness. Try it on your lower back, knees, shoulders, and more!